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How to Apply for Unifi Online

1. Explore Available Plans

  • Visit myunifi‑store.com and browse the Home or Business sections.
  • Choose from a range of broadband plans:
    • Home: options like 100 Mbps at RM89/mth (3 months free), up to 2 Gbps at RM319/mth +1.
    • Plans may include bundles with Netflix, Unifi TV, or standalone Internet +1.
    • Business: higher-speed packages (100 Mbps to 2 Gbps) with extras like free Wi‑Fi 6 mesh box, DECT phone, voice services .

2. Check Service Coverage

  • On the homepage, use the Coverage Checker to confirm if your address qualifies for new installation.
  • Enter your street/building name, unit/block, name, and WhatsApp number, then click Check Coverage Now +1.

3. Fill Out the Application Form

For Home Plans:

  • Go to Apply Now under the Home section.
  • Select your desired package (e.g., 100 Mbps, 300 Mbps, 1 Gbps, 2 Gbps; with or without Netflix/Unifi TV) .
  • Provide personal details: full name, NRIC/passport number, mobile number, email, installation address, postcode, and state.
  • Choose a Preferred Installation Date.
  • Upload required documents:
    • IC (front and back) or passport
    • Utility bill (electric or water) .

For Business Plans:

  • Visit the Business Apply Now page.
  • Choose your business package (e.g., Biz 100 Mbps, Exclusive 300 Mbps, 2 Gbps) .
  • Enter company information:
    • Company name, SSM registration number, mobile number, email, installation address, postcode, state.
  • Specify preferred installation date.
  • Upload:
    • Director’s IC or passport
    • Utility bill
    • SSM document (Form D or Profile and Form 9) .

4. Understand Terms & Fees

  • New registrations require a one-time advance payment:
    • RM100 for Malaysians; RM500 for foreigners .
  • Standard installation is free for up to 50 m of internal fibre cabling. Extra charges apply for non-standard requirements +1.
  • A minimum 24‑month subscription applies for all plans +1.

5. Post-Submission Process

  • Once submitted, TM will review and verify eligibility (e.g., address coverage, documents).
  • You will be contacted to schedule installation and confirm details.
  • The service commencement follows successful installation and activation.

Summary: Step-by-Step Workflow

  1. Browse plans (Home or Business).
  2. Run coverage check.
  3. Select a plan and visit the appropriate Apply Now form.
  4. Fill in personal/company info, preferred date, and upload documents.
  5. Submit application and prepare for advance payment.
  6. Wait for TM confirmation and installation scheduling.